Samsung’s Galaxy S23 lineup has been a favorite among smartphone enthusiasts, but a recent software update, One UI 6.1.1, has left some users frustrated with audio quality issues. According to multiple reports, users noticed a significant decline in audio quality after installing this update. Previously, the sound was described as “clear and punchy,” but now many users say it feels “tinny and washed out.” Here’s what’s happening and how Samsung is addressing the situation.
What Changed with One UI 6.1.1?
The One UI 6.1.1 update for Samsung’s Galaxy S23 series introduced an update to Dolby Atmos. Specifically, Dolby Atmos’ audio library was upgraded from version 3.10 to 3.12. This change was meant to enhance the 360 Audio experience, a feature that provides a more immersive surround sound. However, it seems this update also altered other aspects of audio playback, resulting in unexpected quality changes.
Galaxy S23 users quickly took to online forums and the Samsung Members app to share their feedback. Initially, Samsung’s support team denied there was a problem, which only intensified users’ frustrations. After more complaints surfaced, Samsung acknowledged that the Dolby Atmos update might indeed be affecting audio quality. They explained that while the new Dolby Atmos settings might be ideal for some users, others accustomed to previous settings may feel the change is a downgrade.
Also read this: Galaxy S23 Update Gets September 2024 Security Update Post One UI 6.1.1 Release in the USA
Samsung’s Response and Next Steps
Samsung has confirmed that it is collaborating with Dolby to resolve the issue. The company is reportedly working on updating the Dolby Atmos library to better balance the audio quality. Although Galaxy S23 users had hoped the fix would arrive with the November 2024 security update, it wasn’t included. As of now, there’s no official timeline for when a remedy will be available.
For users accustomed to using Dolby Atmos for a clear and balanced audio experience, this issue has been a noticeable letdown. Samsung and Dolby are actively working on an improved Dolby Atmos library, and users can expect a future update to enhance the sound quality on their devices.
Should Galaxy S23 Users Be Concerned?
While the audio quality degradation is disappointing for Galaxy S23 users, Samsung’s quick response to feedback shows the company’s commitment to addressing the issue. In the meantime, some users have shared temporary fixes, such as adjusting the equalizer settings. However, these workarounds are unlikely to fully restore the quality users enjoyed before One UI 6.1.1.
For Galaxy S23 users, the One UI 6.1.1 update has been a reminder that even well-intentioned upgrades can bring unexpected changes. Samsung’s willingness to acknowledge the problem and commit to a fix demonstrates their dedication to user satisfaction. Hopefully, the company will deliver a fix soon to bring Galaxy S23’s audio experience back to its former quality.