How to Get Photos from My Samsung Phone with a Broken Screen
If you’ve ever faced the nightmare of a broken Samsung phone screen, you’re probably wondering, “How do I get my photos and other important files?” Fortunately, even if your screen is pixelated or completely unresponsive, your data isn’t lost. I’ll walk you through simple methods to retrieve your data from your Samsung Galaxy phone with a damaged screen, including how to get photos from your Samsung phone with a broken screen.
Why Does This Happen?
Samsung Galaxy Note 10 and many other smartphones with OLED displays can encounter this issue, where the screen malfunctions yet the phone itself is still operational. This situation is all too common and happens to many users. If you have important data saved on your device, including photos, videos, and documents, there are methods to retrieve it without needing the screen to function.
Method 1: Using Samsung DeX
Samsung DeX is by far the easiest method, especially if you have access to a computer. DeX allows you to mirror your phone’s content on your computer screen, enabling you to control the phone through your PC. Here’s how you can do it:
Also read this: How to Find an App on Samsung: A Complete Guide to Hiding and Accessing Hidden Apps
- Download DeX: First, download the Samsung DeX application from Samsung’s official website onto your computer.
- Connect Your Phone: Use a USB cable to connect your phone to your computer.
- Activate DeX: Although you can’t see your phone’s screen, there’s a “Start Now” button that should be at the bottom of your display. If you have gesture navigation, the prompt will appear even lower on the screen.
- Unlock the Phone: You may need to enter your PIN or use biometrics (if available). If you’re familiar with your lock screen layout, it should be possible even if you can’t see it.
Once connected, navigate to the internal storage and start transferring files, such as the DCIM folder, where all your photos and videos are stored.
Method 2: USB File Transfer
If DeX doesn’t work or if your Samsung phone doesn’t support it, you can still connect your phone to your computer via USB. This option also allows file transfer, and the process is almost identical.
- Unlock Your Phone: Just like with DeX, you need to enter your PIN or passcode.
- Access Internal Storage: After unlocking, you should see a prompt on your computer to access your phone’s storage. Tap “Allow” on your phone if prompted.
- Transfer Files: Access your files directly through the DCIM folder or any other folders you wish to copy to your computer.
how to get photos from my samsung phone with broken screen
Method 3: Connect to an External Monitor
If neither DeX nor USB works, connecting your phone to an external monitor may be an option. You’ll need a USB-C to HDMI adapter, an HDMI cable, and a mouse.
- Set Up the Connection: Plug the HDMI cable into your monitor and connect your phone with the adapter. Connect a mouse to control the phone.
- Unlock and Navigate: Once you unlock the phone, you can use the mouse to navigate to the internal storage and start transferring files.
Method 4: Using Samsung Smart Switch
Samsung’s Smart Switch app can transfer all your data, including contacts, photos, videos, apps, and messages, to another Samsung device.
- Download Smart Switch: Make sure both your broken phone and the new device have the Smart Switch app installed.
- Initiate the Transfer: On your broken phone, select “Send Data,” and on the new phone, select “Receive Data.” Allow permissions on both devices to begin transferring your data.
In about 20-30 minutes, your data should be copied to your new device. Now, you know how to get photos from your Samsung phone with a broken screen. Following these methods, you’ll be able to recover not only photos but also other important files.
